Category Tiles are a way to define the display of the categories on the home page and additionally select an image to represent each individual category. The categories displayed are based on the available content to the user viewing the Help Center.

This article covers the following topics: 

• Available settings

• Standard vs Dynamic tiles

• Updating Category Tiles & assigning images

Available settings

Category Type: See the example below Category Image: the height of the image when using one of the standard options (non-dynamic) Category Title: The title that will appear above the section on the homepage. This can be left blank if not needed. Dynamic content can be used here also for multi-language help centers.  Category ID: The ID that the following image will be associated with. It can either be a category ID or a section ID (except for the dynamic with icon option) Cat

Category tiles type

Icon
Photo
No image
Dynamic with icon
Dynamic no icon

Standard vs Dynamic tiles

There are 2 different types of Category tiles. We've listed them below for you:

• Standard: Icon, Photo & No image.
• Dynamic: Dynamic with icon & Dynamic no icon

Standard Option

The Standard options are similar to the default behaviour in which a link is shown to direct the user to a new page showing either the available Sections or Categories. This works with multi-category Help Centers or single-category Help Centers where the sections are displayed instead. 

Dynamic Option

The Dynamic options are made for Help Centers which have multiple categories. These settings allow the user to easily browse the whole help center and preview the articles contained within each section. It will also display sub-sections as a link. Icons can be chosen additionally to help differentiate the options.

Updating Category Tiles and assigning images

You can easily manage the size, title and images present for category tiles. Images can be assigned to categories by uploading the image and assigning the category ID to that picture. 

1. In Guide, click the Customize design icon () in the sidebar.
2. Click Customize in the Astro theme to update it. The theme page opens.
3. In the Settings panel, click 🏠 Category Tiles.
4. You can edit the following:
   • Category Height: Represented in pixels
   • Category Title: Name of category
   • Category ID: The ID for a category can easily be obtained from the URL of the category when viewing it in the help center.
     • 
   • Category Image: Click the blue Replace button to upload your custom category tile image
5. After you have edited one Category Tile, you can update the rest as you need.
6. Click Publish.